Frequently Asked Questions

We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to contact us for further assistance.

Are your extensions 100% human hair?

Yes, all our extensions are 100% Remy or Raw human hair, with no synthetic fibers added.

Can the extensions be dyed or styled with heat?

Yes, they can be dyed, straightened, curled, or waved. We recommend using a professional stylist to extend their lifespan.

How long do the extensions last?

With proper care, they can last between 6 months and 2 years.

How can I place an order?

Select your texture, length, and quantity, then add to cart and complete your payment.

Can I modify or cancel my order?

You may modify or cancel your order within 12 hours of purchase. After this period, it will already be in preparation.

Do you ship internationally?

Yes, we ship worldwide.

How long does shipping take?

  • Canada/USA: 3-7 business days
  • Europe: 5-10 business days
  • Rest of the world: 7-15 business days.

Can I return my extensions?

Yes, within 14 days, if they are new, unopened, and in their original packaging.